Having trouble receiving OTP?
Don't worry, we've got you covered! Follow these simple steps to troubleshoot the issue:
Verify your phone number: Ensure that the phone number you entered matches the one registered with the service provider. Double-checking this small detail can save you a lot of time and hassle.
Check your network connection: Make sure that your device has a stable network connection and is not in airplane mode or an area with weak signal coverage. A strong network connection is key to receive OTPs in a timely manner.
Wait and try again: Sometimes, OTPs can take a few minutes to arrive. If you haven't received your OTP within a few minutes, try requesting it again.
Restart your phone : Restarting your phone can help resolve any temporary issues with your device's settings or software that might be affecting the reception of OTPs.
Reinstall or update the app : Try reinstalling or updating the app to receive the OTP. This can help resolve any issues related to outdated or corrupted app files.
Clear app cache and cookies: Outdated or corrupted data can cause issues with receiving OTPs. To resolve this, clear the cache and cookies. You can find this option under the app's settings.
If you're still having trouble receiving OTPs after trying the troubleshooting steps, don't worry. We're here to help! Simply send an email with your phone number to [email protected], and our support team will assist you on a priority basis.